London, 20 November 2019: Former CEO of The Pensions Advisory Service, Michelle Cracknell, joins as Independent Non-Executive Director.
PensionBee, the UK’s leading online pension provider, is pleased to announce the appointment of Michelle Cracknell CBE as an independent non-executive director of the Company.
Michelle has over 30 years’ experience specialising in pensions and retirement planning, including most recently as Chief Executive of The Pensions Advisory Service. During her five years in the role, Michelle was responsible for raising public awareness of pensions, leading campaigns on pension scam awareness and launching a variety of new services and tools to help consumers better understand their pensions.These included a new online ‘trace a lost pension’ tool and a Midlife Review service to help the self-employed work towards a better retirement. As Chief Executive of The Pensions Advisory Service, Michelle trebled the number of customers that the service helped.
Since founding in 2015, PensionBee has achieved significant growth, now counting over 60,000 active customers and over £650 million in assets under administration. The Company has gone on to win multiple awards and is one of the UK’s most trusted pension providers, with a 4.6/5.0 Excellent Trustpilot score based on over 1,400 reviews, and a 98% customer retention rate.
Michelle joins Paternoster founder, former Prudential Chief Executive and PensionBee Chairman Mark Wood on the Board. Her appointment highlights PensionBee’s commitment to driving change in the industry and championing the rights of consumers, while encouraging more people to take control of their retirement savings.
With her thorough understanding of the key issues facing savers when it comes to their pensions, Michelle will be instrumental in helping PensionBee to continue to tailor its service to best help customers as they navigate the pensions landscape.
Mark Wood, Chairman of PensionBee, commented:
“I am delighted to welcome Michelle to the Board of PensionBee. As a champion for change in the financial services sector, Michelle personifies the PensionBee mission and values. With her wealth of experience helping people with their pensions, Michelle’s counsel will be invaluable as PensionBee continues to grow.”
Romi Savova, CEO of PensionBee, commented:
“Michelle is a wonderful addition to the PensionBee Board. I have long admired her for the work she has done as CEO of The Pensions Advisory Service in making pensions more accessible and increasing transparency for consumers. With Michelle’s guidance and expertise, we look forward to helping even more people better save for their retirement.”
Michelle Cracknell commented:
‘’I am pleased to be joining the PensionBee Board and to support Romi and her team as they help customers to take control of their pensions using smart technology and a customer-first approach. I look forward to supporting PensionBee on its journey to help people to take ownership of what is a significant life investment.’’