Contact us

Have a question about PensionBee? Get in touch with our friendly UK team.
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Two smartphones displaying PensionBee app screens for pension withdrawals and bank account payment options, with PensionBee logo and tagline.UI Notification

We're passionate about making pensions easy to understand and accessible to everyone, which means providing human support, when only a human will do.

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Speak to us on 020 3457 8444

Monday - Friday, 9:30-5pm

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Send us an email at [email protected] and we'll get back to you as soon as possible

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Please note: PensionBee doesn't provide financial advice so we won't be able to give you any personal guidance on your savings or investments. Instead we'll simply explain the various pension options available so you can make the best financial decision for your needs. If you require pension advice, we've listed some places you can find it.

Letter of Authority

IFAs can send Letters of Authority (LOA) to PensionBee via email: [email protected].

Dedicated customer support

If you have a question about your PensionBee pension, your dedicated personal account manager (your 'BeeKeeper') is here to help. They know everything about you and your pension and will be able to answer any queries you may have. You can contact your BeeKeeper by phone, email or live chat.

Awards and achievements

Good Egg award

Customer feedback

We'd love to hear about your experience with PensionBee.

Have something to share? You can get in touch by email.

Or, if you prefer you can leave a review on Trustpilot.

If you'd like to make a complaint, please email us and we’ll do our best to send an initial response within 24 hours. Please note emails received after working hours, or when the office is closed may take longer to process. You can read our complaints policy here.

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Easy to use and transfer money from several pension pots into one."

A trust pilot logo. Five white stars on green squares, representing a five-star rating.
Nicola

Excellent 4.6 | 12,500+ reviews

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Swift, efficient service. Regular updates. No issues.

A trust pilot logo. Five white stars inside green squares representing a five-star Trustpilot rating.
Lee

Excellent 4.6 | 12,500+ reviews

Such an incredibly easy service to set up and merge my previous pensions.

A trust pilot logo.
Natasha

Excellent 4.6 | 12,500+ reviews

Customer feedback

We'd love to hear about your experience with PensionBee.

Have something to share? You can get in touch by email.

Or, if you prefer you can leave a review on Trustpilot

If you'd like to make a complaint, please email us and we’ll do our best to send an initial response within 24 hours. Please note emails received after working hours, or when the office is closed may take longer to process. You can read our complaints policy here

Such an incredibly easy service to set up and merge my previous pensions."

A trust pilot logo.
Natasha

Excellent 4.6 | 12,500+ reviews

Swift, efficient service. Regular updates. No issues."

A trust pilot logo.
Lee

Excellent 4.6 | 12,500+ reviews

Easy to use and transfer money from several pension pots into one."

A trust pilot logo.
Nicola

Excellent 4.6 | 12,500+ review

Death of a customer

If you need to notify PensionBee that one of our customers has passed away, please call or email us with the customer's full legal name, date of birth, and registered address so we can locate their account. We'll send a form by email which needs to be completed and returned by the individual handling our customer's financial affairs. Then one of our Compliance Managers will follow up with the next steps.

Want to work with us?

If you’re a journalist, media outlet or content creator looking to feature PensionBee, our press team would love to hear from you.

If you'd like to discuss partnership opportunities please email our partnerships team.

Our location

PensionBee

209 Blackfriars Road, London, SE1 8NL

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Combine your old pension pots into one new easy-to-manage online plan. It takes just a few minutes to sign up.
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