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Reviews from our customers

Excellent. 11,418 customer reviews

4%
1 star
2%
2 stars
2%
3 stars
10%
4 stars
82%
5 stars

Jonathan Brooks

Going back for more

Just great in every way. The transfer was easy and from there it’s just been upwards all the way. Beekeeper was fab, and withdrawal such a simple process. Top notch

9 days ago

PensionBee replied...

Hi Jonathan, Thank you for this feedback! It truly made our day, as making pensions easy for our customers is one of our core values. Please do share your feedback in the future too. Kind regards, Team PensionBee

Caroline

Long time listener, first time engagement

Well, it has taken a ridiculously long time for me to sort out my pensions (fear and procrastination) but Pension Bee helped me navigate the whole process- pulling in the disparate ones that I had practically forgotten and advising me about the others. I feel far more in control.

14 days ago

PensionBee replied...

Hi Caroline, Many thanks for leaving a 5-star review! It's great to hear that we've been able to put you in control of your retirement, and truly made our day, as making pensions easy for our customers is one of our core values. Please do share your feedback in the future too! Best wishes, Team PensionBee

Roozbeh Golpaygani

PensionBee - A Reliable Pension Consolidation Service

PensionBee has proven to be a solid choice for consolidating pensions into one manageable pot. The platform is user-friendly and intuitive, making it easy to track and manage your pension savings in one place. The app is especially helpful, providing clear updates and projections for your retirement savings. One of the standout features is the transparency in fees and the simplicity of their plans. It’s refreshing to deal with a provider that makes the often-complicated pension process much more accessible and understandable. Their customer service is also commendable—responsive and always ready to help with any queries or concerns. However, the one area where PensionBee could improve is the speed of transferring pensions from previous providers. While some delays might be due to external factors, the process occasionally feels slower than expected, which can be frustrating. Overall, PensionBee offers a reliable and efficient service that makes managing pensions far less daunting. I highly recommend it for anyone looking to simplify their pension savings, but there’s room for improvement in terms of processing speed. 4 out of 5 stars.

15 days ago

PensionBee replied...

Hi Roozbeh, Many thanks for taking the time to leave a review, we’re pleased to hear that you’re enjoying our service so far! Thanks for pointing out what we can do better in the future in regards to the amount of time it takes to process and transfer your old pensions, we are definitely taking your feedback on board. It's important to note that on average, it takes 12 weeks to process and transfer your old pensions. We rely on your pension providers to give us information about your old pensions and some of them are quite slow. Nonetheless, I'm pleased to see that your pensions were completed within the normal time scales and took less time than this. We are always happy to hear your thoughts, please do share your feedback in the future too. Kind regards, Team PensionBee

ray flanagan

So far so good.

I found it very easy and straightforward to join and staff very helpful.

16 days ago

PensionBee replied...

Hi Ray, Thank you for leaving a review. We are buzzing to hear that you are happy with our services! Many thanks, Team PensionBee

Peter Brown

A first class service from beginning to…

A first class service from beginning to the end. Pension taken out to be used and so therefore account no longer needed.

18 days ago

PensionBee replied...

Hi Peter, Thank you for the positive feedback, it's greatly appreciated and we are buzzing to hear that you are happy with our services! Many thanks, Team PensionBee

Deb

A friend referred me to Pensionbee

A friend referred me to Pensionbee. Easy to transfer all my pots into one and makes it so much easier. The online process is quick and simple and the helpline staff are polite, courteous and knowledgeable. 5 Star Rating

23 days ago

PensionBee replied...

Hi Deb, Many thanks for leaving a 5-star review! It's great to hear that we've been able to put you in control of your retirement, which you can easily manage online using our website or app. We are always happy to hear your thoughts, please do share your feedback in the future too. Kind regards, Team PensionBee

260k

Invested Customers

4.5

out of 5 on Boring Money

4.7

out of 5 on Trustpilot

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The press opinion

One of the best apps to manage your money

Daily Mail

A simple to use, modern pension which feels fresh and engaging. Language is simple and fees are clearly presented. A lovely option and will pleasantly surprise many.

Boring Money

One of the 10 financial technology companies to watch

Financial Times

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