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Reviews from our customers

Excellent. 11,435 customer reviews

4%
1 star
2%
2 stars
2%
3 stars
10%
4 stars
82%
5 stars

Lee Morris

Great customer service

I dealt with Charlotte who offered excellent customer service. Would highly recommend her.

2 days ago

PensionBee replied...

Hey Lee, Thank you for the kind words and for taking time to leave the review. It always makes our day to hear that our customers are pleased with our customer service, as one of our core values is doing things with love! Please do share your feedback in the future too. Best wishes, Team PensionBee

Max Doe

Highly recommend

Been using Pensionbee for over a year. Easy to use, fees are clear (nothings hidden) and rates are competitive compared to other providers. Really interesting information and podcasts making it easier to understand how pensions work and whats best for me.

3 days ago

PensionBee replied...

Hey Max, Thank you for this feedback! It truly made our day, as making pensions easy for our customers is one of our core values. Kind regards, Team PensionBee

David

Generally very good service.

I'm a new member. So far, the company has been excellent in responding quickly and clearly to my queries. It did a good job of transferring funds into my PensionBee account. I look forward to more good cooperation in future. I'd have voted 5-star, but one star has been removed for the company can't seem to use my given name Norman, but instead seems bound to call me by my first name, David. I find this a bit irritating.

3 days ago

PensionBee replied...

Hey Norman, We sincerely appreciate you taking the time to leave a review. Thanks for pointing out what we can do better in the future, we are definitely taking your feedback on board. Best wishes, Team PensionBee

customer

Highly Recommend

Your company supported me with each step of the way. I would highly recommend your company to friends and family.

6 days ago

PensionBee replied...

Hey there, We sincerely appreciate you taking the time to leave a review. Please give us a buzz with any further feedback! Kind regards, Team PensionBee

Carlos Von Stein

Very straightforward to use

I have found PensionBee to be very straightforward to use. They transferred my M&G/Prudential pension funds straight away and I was kept fully informed of the process. My only gripe was the proof of ID procedure but I guess this is needed for extra security. Highly Recommended!

6 days ago

PensionBee replied...

Hey Carlos, Thank you for the positive feedback, it is greatly appreciated. Please do share your feedback in the future too. Kind regards, Team PensionBee

Beverley

Pension Bee was so easy to use and…

Pension Bee was so easy to use and understand. The app made things really simple to follow, anytime, anyway without waiting for a statement.

6 days ago

PensionBee replied...

Hey Beverley, Many thanks for leaving a 5-star review! It's great to hear that we've been able to put you in control of your retirement, which you can easily manage from the palm of your hand through the app. Please do share your feedback in the future too. Best wishes, Team PensionBee

260k

Invested Customers

4.5

out of 5 on Boring Money

4.6

out of 5 on Trustpilot

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The press opinion

One of the best apps to manage your money

Daily Mail

A simple to use, modern pension which feels fresh and engaging. Language is simple and fees are clearly presented. A lovely option and will pleasantly surprise many.

Boring Money

One of the 10 financial technology companies to watch

Financial Times

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