What happened at PensionBee in February 2021

Zainabb Hull

by , Writer

at PensionBee

01 Mar 2021 /  

What happened at PensionBee in February 2021

While February may be the shortest month of the year, our team were busy bees last month! From simplifying the design of our emails to winning five Boring Money Best Buys Awards, read on to find out what we were working on in February.

We redesigned our transactional emails

Transactional emails

In response to your feedback we updated the design of our transactional emails, such as those you receive from your BeeKeeper about pension transfers, contributions and withdrawals.

The new design is much easier to read and follows the same format as our monthly newsletters, enabling you to find the information you need and effortlessly navigate to your account.

As always we’d love to hear your thoughts: you can get in touch by emailing feedback@pensionbee.com or via Twitter.

Don’t miss out on your unused tax relief

Tax deadline

It’s almost the end of the current tax year which means you only have a few weeks left to use up your allowance for the 2020/2021 tax year (up to 100% of your earnings, to a limit of £40,000 for most people).

You can also carry forward unused allowances from the previous three years. Most basic rate taxpayers will automatically get a 25% tax top up on their personal pension contributions, while higher rate taxpayers can claim a further 25% through their Self-Assessment tax returns, and top rate taxpayers can claim an additional 31%.

If you’d like to pay a lump sum into your pension, make sure you allow enough time for it to reach us by 5 April. Direct Debits, for example, can take up to 12 working days to be received and invested so don’t leave it until the last minute. You can make contributions into your pension via your BeeHive.

We won five Boring Money Best Buys Awards and we were nominated for a Good Money Guide Award

In February, we scooped five Boring Money awards:

  • Best Buy Pension
  • Best Buy Beginners Pension
  • Best Buy Sustainable Pension
  • Best Buy Digital Pension
  • Best Buy Customer Service

We’re especially thrilled to be recognised for our customer service in a newly created award for 2021 which acknowledges the additional pressures faced by financial services companies as a result of the pandemic. Winners were chosen based on customer review scores, as well as Boring Money’s own testing and evaluation of call response times.

Last month, we were also delighted to take the top spot in TechRound’s ‘Fintech50 for 2021’ list which ranks 50 of the most innovative fintech companies in the world.

We were also nominated for a Good Money Guide Award, in the ‘Investing Accounts’ category. The Good Money Guide Awards aim to champion financial services companies that excel in innovation, product, and customer service. The winners will be decided by a public vote, so we need your help! To vote for PensionBee, simply leave a review of our product and customer service on the Good Money Guide website.

Keep an eye out for our next update on our blog. We’re always working on new features to make our customers happy, so if you have any ideas or suggestions, please let us know by emailing feedback@pensionbee.com.

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