What happened at PensionBee in October 2020

Zainabb Hull

by , Team PensionBee

at PensionBee

04 Nov 2020 /  

What happened at PensionBee in October 2020

Read on to find out what else we were up to last month, and why our core value of love has been shining through.

We made it even easier to get in touch with your BeeKeeper

Contacting your BeeKeeper

We’re always working hard to bring a leading pension product and ensuring parity between our website and app is a key part of this. Last month, we introduced a support function to the app, so you can easily find all the details you need should you want to contact us.

Next time you log in, look out for a question mark icon in various parts of the BeeHive. When clicked you’ll see email and phone contact details, plus some handy FAQs to help you find the information you’re looking for faster.

We’re campaigning for more transparency in pensions

Transparent pensions

We’re passionate about increasing transparency in pensions, so savers can better plan for their retirement. Whether that’s by campaigning for a ban on exit fees or advocating for the inclusion of charges in mandatory simpler annual statements, we want the pensions industry to work together to help put savers back in control of their money.

In October, we co-authored a report with the UK fintech industry body Innovate Finance and Open Banking data network Plaid. Together we’re advocating for Open Banking technology to be used more widely in pensions so savers can see a complete picture of their financial health and access digital tools that will help them make smarter financial choices.

In 2018 PensionBee became the first pension provider to utilise the Open Banking APIs for pensions, enabling our customers to see their live pension balance displayed alongside their live current account balance in some of the UK’s most popular money management apps including Starling, Money Dashboard, Yolt, Emma and Moneyhub. To this day we’re still one of only a handful of pension providers that allows customers to share their data with other FCA regulated companies. To find out more and read the full report visit the Innovate Finance website.

We’re officially the UK’s best pension provider

Last month, we were delighted to be crowned ‘DC Pension Provider of the Year’ at the industry’s most prestigious awards, the UK Pensions Awards. Recognised for our high level of innovation, performance and customer service, we saw off competition from some of the biggest names in pensions including Aviva, Scottish Widows and Legal & General.

To further cement our position as the a leading online pension provider, we also collected the award for ‘Pension Provider of the Year’ at the Workplace Savings and Benefits Awards, following a high commendation in the same category last year.

We’re aiming to end the year on a high and this month, we hope to be named as Spectator Magazine’s ‘Economic Innovator of the Year’, with the European Pensions Awards following close behind in early December, where we’re shortlisted in two categories: ‘Diversity’ and ‘European Pensions Innovation’. We’ll be sure to let you know how we get on via social media and our blog.

Keep an eye out for our next update on our blog. We’re always working on new features to make our customers happy, so if you have any ideas or suggestions, please let us know in the comments section or over on social media, and we’ll feed it back to the team.

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