Contact us

Have a question about PensionBee?
Get in touch with our friendly UK team

We're passionate about making pensions easy to understand and accessible to everyone, which means providing human support, when only a human will do.


020 3457 8444

Monday - Wednesday: 9:30am-6pm
Thursday - Friday: 9:30am-5pm


Send us an email and we'll get back to you
as soon as possible


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Please note: PensionBee doesn't provide financial advice so we won't be able to give you any personal guidance on your savings or investments. Instead we'll simply explain the various pension options available so you can make the best financial decision for your needs. If you require pension advice, we've listed some places you can find it.

pensionbee live chat

Dedicated customer support

If you have a question about your PensionBee pension, your dedicated BeeKeeper's here to help. They know everything about you and your pension and will be able to answer any queries you may have.

You can contact your BeeKeeper by phone, email or live chat.

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Customer complaints

If you'd like to make a complaint, please email us and we will do our best to send an initial response within 24 hours. Please note emails received after working hours, or when the office is closed may take longer to process. You can read our complaints policy here.

feedback email


If you work in the media and would like to find out more about PensionBee, please contact our in-house press team. Bloggers looking to join our affiliate scheme should also contact the press team.

feedback email

phone 020 3859 5788


If you'd like to discuss partnership opportunities please email our partnerships team.

feedback email

Our location

PensionBee office location. City Place House, 55 Basinghall street, London, EC2V 5DX.


City Place House

55 Basinghall street

London EC2V 5DX

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PensionBee office location. City Place House, 55 Basinghall street, London, EC2V 5DX.

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