Our leadership team brings together immense experience from the pensions industry and beyond. Explore their roles and responsibilities.
Our platform allows our customers to have complete control over their pension. We offer them an exceptional lifetime product, powered by our proprietary customised technology.
Combined with our innovative product we provide excellent customer service, supported by easily accessible human interaction with our BeeKeepers. We are proud of our customer retention rate of over 95%.
We’re not reliant on transactional fees or opaque charging structures. Our fees are based on the pension plan chosen by our customers, with rates reducing as the pension plans grow. This leads to high levels of recurring revenue, allowing us to focus on excellent customer service and product innovation.
We invest in growing our brand awareness via our efficient, methodical, direct-to-consumer, data driven marketing to drive further growth in customers, AUA and revenues.
We develop products and features to cater for consumer demand, as well as continuing to represent the voices of our customers.
We invest in our modern, scalable and secure proprietary technology to drive automation and improve our customers’ experience.
We maintain industry-leading customer satisfaction scores by ensuring our entire company serves our customers when they need us.
We offer investment solutions that meets our customers needs and ensure that our partners, and any future partners, provide appropriately customer focused solutions.