Reviews from our customers

Excellent. 10,629 customer reviews

5%
1 star
2%
2 stars
2%
3 stars
10%
4 stars
81%
5 stars

neil challis

Kept me informed of pension progress at…

Kept me informed of pension progress at each step

a day ago

PensionBee replied...

Hi Neil, Thank you for the positive feedback, it is greatly appreciated. Please do share your feedback in the future too. Kind regards, Team PensionBee

Miss EL Roberts

Really simple

Really simple to use, so helpful to see my pension easily rather than managing all the policies separately

a day ago

PensionBee replied...

Hi there, Thank you for the kind words! We are very pleased to hear that you’ve found the transfer process to be hassle-free and that you're enjoying our services, as it’s one of our core values to make pensions simple for everyone. We sincerely appreciate your feedback. Many thanks, Team PensionBee

Mr Julian Rowlands

So far so good but too early to really…

So far so good but too early to really say if I would recommend them or not. This rating is based on the user experience mainly…it’s super easy to use. I’ve tried to link 2 pensions and the first has gone through really quickly and smoothly but the second is being really slow, though I’m not sure of this isn’t all down to that pension provider being slow.

a day ago

PensionBee replied...

Hi Julian, Many thanks for taking the time to leave a review, we’re pleased to hear that you’re enjoying our service so far! We understand it may be a bit early in your journey to give us a full review, but we're always looking for feedback, and for ways to improve our service. Please note that on average, it takes 12 weeks to process and transfer your old pensions. We rely on your pension providers to give us information about your old pensions and some of them are quite slow. Hopefully once your second transfer has been completed, you'll feel that we've been able to provide the 5* service we strive for. Please do share your feedback in the future too! Kind regards, Team PensionBee

Catherine Hornby

Great communication by email and the…

Great communication by email and the App is very easy to use

2 days ago

PensionBee replied...

Hi Catherine, Thank you for leaving a review. We are buzzing to hear that you are happy with our services! Many thanks, Team PensionBee

Callum Hopper

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2 days ago

PensionBee replied...

Hi Callum, Many thanks for taking time to leave the review. Is there anything we could do to improve your experience to a 5* one? Please let us know, we’d be keen to hear your feedback! Best wishes, Team PensionBee

Sandra Lenihan

Easy to navigate the website

Easy to navigate the website. Clear instructions on how to transfer funds. Friendly and helpful customer service team.

2 days ago

PensionBee replied...

Hi Sandra, Thank you for the kind words! We are very pleased to hear that you're enjoying our service and have found the website to be easy to navigate, as it’s one of our core values to make pensions simple for everyone. We sincerely appreciate your feedback. Many thanks, Team PensionBee

240k

Invested Customers

4.5

out of 5 on Boring Money

4.6

out of 5 on Trustpilot

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The press opinion

One of the best apps to manage your money

Daily Mail

A nice option for those who are conscious that they have small pensions lying around the place and need to join them up in one place. Digitally smart and well thought-through.

Boring Money

One of the 10 financial technology companies to watch

Financial Times

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