neil challis
Kept me informed of pension progress at…
Kept me informed of pension progress at each step
a day ago
PensionBee replied...
Hi Neil, Thank you for the positive feedback, it is greatly appreciated. Please do share your feedback in the future too. Kind regards, Team PensionBee
Miss EL Roberts
Really simple
Really simple to use, so helpful to see my pension easily rather than managing all the policies separately
a day ago
PensionBee replied...
Hi there, Thank you for the kind words! We are very pleased to hear that you’ve found the transfer process to be hassle-free and that you're enjoying our services, as it’s one of our core values to make pensions simple for everyone. We sincerely appreciate your feedback. Many thanks, Team PensionBee
Mr Julian Rowlands
So far so good but too early to really…
So far so good but too early to really say if I would recommend them or not. This rating is based on the user experience mainly…it’s super easy to use. I’ve tried to link 2 pensions and the first has gone through really quickly and smoothly but the second is being really slow, though I’m not sure of this isn’t all down to that pension provider being slow.
a day ago
PensionBee replied...
Hi Julian, Many thanks for taking the time to leave a review, we’re pleased to hear that you’re enjoying our service so far! We understand it may be a bit early in your journey to give us a full review, but we're always looking for feedback, and for ways to improve our service. Please note that on average, it takes 12 weeks to process and transfer your old pensions. We rely on your pension providers to give us information about your old pensions and some of them are quite slow. Hopefully once your second transfer has been completed, you'll feel that we've been able to provide the 5* service we strive for. Please do share your feedback in the future too! Kind regards, Team PensionBee
Catherine Hornby
Great communication by email and the…
Great communication by email and the App is very easy to use
2 days ago
PensionBee replied...
Hi Catherine, Thank you for leaving a review. We are buzzing to hear that you are happy with our services! Many thanks, Team PensionBee
Callum Hopper
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2 days ago
PensionBee replied...
Hi Callum, Many thanks for taking time to leave the review. Is there anything we could do to improve your experience to a 5* one? Please let us know, we’d be keen to hear your feedback! Best wishes, Team PensionBee
Sandra Lenihan
Easy to navigate the website
Easy to navigate the website. Clear instructions on how to transfer funds. Friendly and helpful customer service team.
2 days ago
PensionBee replied...
Hi Sandra, Thank you for the kind words! We are very pleased to hear that you're enjoying our service and have found the website to be easy to navigate, as it’s one of our core values to make pensions simple for everyone. We sincerely appreciate your feedback. Many thanks, Team PensionBee
240k
Invested Customers
4.5
out of 5 on Boring Money
4.6
out of 5 on Trustpilot
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