Pension paperwork

Some pension providers like to make it as difficult as possible to transfer your old pensions, so we’ve put together some useful pages to make the process easier. In this section of our Pensions Explained centre, you can find pension transfer information and other paperwork translated into plain English to help you navigate them.

Whether you’re trying to identify a suitable certified document or you’re unsure where to find your National Insurance number, we’re here to help you get the boring stuff over with so you can get your retirement back on track.

If you have any questions about pension paperwork that we haven’t covered here, feel free to get in touch with us on Live Chat.

How to certify a document

Where to find your National Insurance number

Have a question? Call our UK team 020 3457 8444

Have a question?

Call our UK team

020 3457 8444

Monday-Wednesday 9:30am-6pm, Thursday-Friday 9:30am-5pm

Monday-Wednesday 9:30am-6pm
Thursday-Friday 9:30am-5pm